Welcome to Keep Calm Tennis! To keep things fair and fun for everyone, please follow these guidelines.
These rules add to - but don't replace - our community-wide policies. Please read these first if you haven't already:
- WhatsApp Rules - group communication, unsolicited DMs, referral links, spam
- Community Conduct - respect, harassment, advertising, conflict resolution
- Event Rules - commitment, cancellations, the strike system
- Safety & Liability - participation at your own risk, the 18+ age requirement
You must be 18 or over to take part. Keep Calm is an adults-only community.
1. Coaching
- Do not advertise or set up tennis coaching sessions in the group
- If someone asks for coaching recommendations, you're welcome to recommend a certified tennis instructor or coach
- Keep Calm is not a platform for selling coaching services, even if you mean well
- If you are a coach and want to offer something to the community, speak to an admin first
2. Sign-Ups and Commitment
- Only sign up via the form if you genuinely plan to play
- Once you sign up, consider yourself committed to that session
- We organise courts based on sign-up numbers, so dropping out causes problems for everyone
3. Cancellations
- Give at least 5 days notice if you can't make it
- Post in the group so others can see
- Help find a replacement - you're part of a 4-person court, so your absence affects 3 other people. It's your responsibility to try to fill your spot, not just announce you're out
- Cancelling with less than 5 days notice without finding a replacement will result in a strike
- No-shows without any notice will result in a strike
- 3 strikes and you will likely be removed from the community
- Genuine emergencies happen and we understand that, but a pattern of late cancellations won't be tolerated
4. Payment
- Pay your share through Playtomic or as instructed by the booker
- If you cancel late (less than 5 days), you may still owe your share
- Don't leave other players to cover your cost
5. Booking Responsibilities
If you're assigned as the booker for a court:
- Book the court promptly after games are posted
- Share the Playtomic link with your court using "Share Externally"
- Tag your players so they see it
- Communicate any issues quickly
6. Skill Levels
- Be honest about your level when signing up
- We try to match players by ability for better games
- It's better to start at a lower level and work your way up
7. Weather
- Games are on unless officially cancelled by an organiser
- Don't ring the venue directly about cancellations
- Don't cancel your booking through the app yourself
- Don't try to convince others to cancel
- Trust the organisers and the rain policy
8. Venue Respect
- Be respectful to venue staff
- Follow the venue's rules
- Look after the facilities
- Good relationships with venues help us keep getting courts
9. Booking Outside the System
- Booking your own courts and organising your own games is fine on other days, at other times and at other venues, and you're welcome to post in the group to find players for them
- It is not okay at times that clash with the Tuesday session. Don't book your own court at the venue for the Tuesday session slot and recruit players for it, and don't use it as a way around the sign-up deadline or the cap on places
- It is also not okay to book your own court in our slot and then turn up to join the social side of the session without having signed up
- If you missed the deadline, message an organiser. Where we have spare spots or a waiting list, we'll offer them to late sign-ups
- The main reason is that it splits the community: every self-booked match in our slot takes people out of the Tuesday session and makes it thinner for everyone else
- What happens: organisers will remove the post and may record a strike. Doing it repeatedly, or running a parallel group in our slot, can lead to removal from the community
- Full explanation: Booking Outside the System