Welcome to Keep Calm Tennis! To keep things fair and fun for everyone, please follow these guidelines.
These rules add to - but don't replace - our community-wide policies. Please read these first if you haven't already:
- WhatsApp Rules - group communication, unsolicited DMs, referral links, spam
- Community Conduct - respect, harassment, advertising, conflict resolution
- Event Rules - commitment, cancellations, the strike system
- Safety & Liability - participation at your own risk, the 18+ age requirement
You must be 18 or over to take part. Keep Calm is an adults-only community.
1. Coaching
- Do not advertise or set up tennis coaching sessions in the group
- If someone asks for coaching recommendations, you're welcome to recommend a certified tennis instructor or coach
- Keep Calm is not a platform for selling coaching services, even if you mean well
- If you are a coach and want to offer something to the community, speak to an admin first
2. Sign-Ups and Commitment
- Only sign up via the form if you genuinely plan to play
- Once you sign up, consider yourself committed to that session
- We organise courts based on sign-up numbers, so dropping out causes problems for everyone
3. Cancellations
- Give at least 5 days notice if you can't make it
- Post in the group so others can see
- Help find a replacement - you're part of a 4-person court, so your absence affects 3 other people. It's your responsibility to try to fill your spot, not just announce you're out
- Cancelling with less than 5 days notice without finding a replacement will result in a strike
- No-shows without any notice will result in a strike
- 3 strikes and you will likely be removed from the community
- Genuine emergencies happen and we understand that, but a pattern of late cancellations won't be tolerated
4. Payment
- Pay your share through Playtomic or as instructed by the booker
- If you cancel late (less than 5 days), you may still owe your share
- Don't leave other players to cover your cost
5. Booking Responsibilities
If you're assigned as the booker for a court:
- Book the court promptly after games are posted
- Share the Playtomic link with your court using "Share Externally"
- Tag your players so they see it
- Communicate any issues quickly
6. Skill Levels
- Be honest about your level when signing up
- We try to match players by ability for better games
- It's better to start at a lower level and work your way up
7. Weather
- Games are on unless officially cancelled by an organiser
- Don't ring the venue directly about cancellations
- Don't cancel your booking through the app yourself
- Don't try to convince others to cancel
- Trust the organisers and the rain policy
8. Venue Respect
- Be respectful to venue staff
- Follow the venue's rules
- Look after the facilities
- Good relationships with venues help us keep getting courts